Terms of service

OVERVIEW

Welcome to Lorana! The terms “we”, “us” and “our” refer to Lorana. Lorana operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Lorana is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://shoplorana.com/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Lorana reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Lorana confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Lorana may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Lorana, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Lorana, Shopify or any third party.

All rights not expressly granted herein are reserved by Lorana.

Lorana’s names, logos, product and service names, designs, and slogans are trademarks of Lorana or its affiliates or licensors. You must not use such trademarks without the prior written permission of Lorana.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Lorana is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Lorana.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Lorana, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Lorana.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here:
https://shoplorana.com/policies/privacy-policy

SECTION 13 - PROHIBITED USES

…which, as determined by us, may harm Lorana, Shopify or users of the Services, or expose them to liability.

SECTION 15 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY Lorana, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS'…

SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Lorana…

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Lorana…

SECTION 21 - GOVERNING LAW

These Terms… shall be governed by… the jurisdiction where Lorana is headquartered.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
support@shoplorana.com

SECTION 25 - 
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.

The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").

If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.

You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.

You must have a wireless device of your own, be capable of two-way